Quite often, even after we’ve chosen an item and purchased it successfully, there may be some things we might want to change or repair afterward - either during or following the delivery process, when filing a return or applying for using our warranty. Here we'll try to explain in plain terms how does our store’s warranty policy works and how you can be using it when shopping with us!
What Products are Provided with the Warranty?
Some of our items apply for Limited Warranty. The items included in this policy are Jackets, Pants, Gloves, Protectors, Exhausts and Helmets . As a retailer we warrant these components to you, the original retail purchaser, to be free from material manufacturing defects. The duration of the Warranty if applicable is displayed on the product description page and offered by the manufacturer / importer directly.
Different Types of WarrantyWarranty for products will range from 6 months to 3 years based upon the brand and the product. Details of the warranty term if applicable will be displayed on the product description page.
Warranty ExceptionsAs per manufacturer's discretion
Where to Apply for Warranty Services?
Under these Limited Warranties, all of the liability for replair or replacement of your product during the warranty term lies with the manufacturer / importer.
These Limited Warranties are not applicable for any products which ave been altered by any person, dealer, or company without the express written authorization of our store.
In What Cases the Warranty is Not Provided?
There can be two limits for the Warranties issued with the purchase of items on our website.
0.5, 1, 2 & 5 Years Limited WarrantyThe first one is the warranty time frame, if it is limited to 0.5, 1, 2 or 5 years.
Regular Usage CheckThe second one is the examination of the item by manufacturer/importer's customer support agent, making sure the usage was regular.
Change and Return
Filing a change or a return is an easy process, requiring nothing more than your proof of purchase (which usually is the receipt you received) and the item itself.
Warranty cases are handled by their respective manufacturers / importers. Get in touch with our team and we'll assist you in locating the correct office for warranty claims.
Note : No exchange or return is applicable on discounted products and products marked as "non-returnable" on the product detail page . Refunds for Cash On Delivery (COD) orders will be refunded only as gift voucher.